Terms of service
Last updated: March 12, 2026
These terms govern your use of the websites, materials, and professional services provided by Auzimuth Group LLC ("Auzimuth", "we", "us"). By engaging us or using this site, you agree to them.
Where we've signed a separate written agreement or service order with your organisation, that document controls and these terms fill the gaps.
1. Service orders
1.1 How work is scoped. Each engagement begins with a written service order describing the deliverables, the timeline, the fees, and who is responsible for what. A service order takes effect once both parties have signed it.
1.2 Changes. Either party may propose a change to a service order. Changes take effect only when recorded in writing and signed by both parties. We won't do unscoped work and then invoice for it.
1.3 Order of precedence. If a service order conflicts with these terms, the service order wins for that engagement only.
2. Access to the services
2.1 Your systems. Most of our work runs inside infrastructure you control. You're responsible for provisioning the accounts, credentials, and permissions we need, and for revoking them when an engagement ends.
2.2 Acceptable use. Don't use anything we build to break the law, infringe someone's rights, or process data you don't have the right to process. We may suspend an engagement if you do.
2.3 Third-party components. Deliverables may include open-source or commercially licensed components. We'll identify them in writing, and their licences apply to your use of them.
3. Ownership
3.1 What you own. On full payment, you own the deliverables built specifically for you under a service order — source code, model weights, configuration, and documentation — in perpetuity and without further fees.
3.2 What we keep. We retain our pre-existing tools, methods, and general know-how, including anything we developed before the engagement or independently of it. We grant you a perpetual licence to use those components as embedded in your deliverables.
3.3 Your data. Your data remains yours throughout. We claim no ownership of it and don't use it to train models for anyone else.
4. Fees and payment
4.1 Invoicing. We invoice according to the schedule in the service order. Invoices are due 30 days from issue unless stated otherwise.
4.2 Expenses. Travel and other pass-through expenses are billed at cost, and only where the service order provides for them.
4.3 Taxes. Fees exclude sales, use, and value-added taxes, which are your responsibility where applicable.
5. Confidentiality
5.1 Mutual obligation. Each party will protect the other's confidential information with at least the care it applies to its own, and will use it only to perform under the agreement.
5.2 Exceptions. This doesn't cover information that is public through no fault of the receiving party, was already known to it, or is independently developed without reference to the disclosure.
5.3 Compelled disclosure. If legally required to disclose, the receiving party will give prompt notice where it lawfully can, so the other party can seek protection.
6. Warranties and disclaimers
6.1 What we warrant. We warrant that services will be performed in a professional and workmanlike manner by suitably qualified people.
6.2 What we don't. Machine learning systems produce probabilistic output. We don't warrant that any deliverable will be error-free, uninterrupted, or fit for a purpose not described in the service order. Keep a human in the loop for consequential decisions.
7. Limitation of liability
7.1 Cap. Each party's total liability arising out of an engagement is limited to the fees paid under the applicable service order in the twelve months preceding the claim.
7.2 Excluded damages. Neither party is liable for indirect, incidental, or consequential damages, including lost profits, even if advised of the possibility.
7.3 Carve-outs. These limits don't apply to breaches of confidentiality, infringement of intellectual property, or liability that can't be limited by law.
8. General
8.1 Governing law. These terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules.
8.2 Changes to these terms. We may update these terms. Material changes will be posted here with a revised date, and won't apply retroactively to a signed service order.
8.3 Contact. Questions about these terms can go to legal@auzimuth.example.com.